Fast delivery? Nope!

The time it takes from when you complete your purchase and until the package arrives to your front door, depends on several factors:
 

  • The time you placed your order
    We work from 08:00 - 16:00 (GMT+1) Orders that we receive after 15:00 will be processed the next day.
     

  • The day you made your order
    We do not work on Saturdays or Sundays. So if you completed your order at 15:00 on a Friday, we will not see your order before Monday. You will (naturally) feel like you've waited three days already, but the fact is that we haven't even seen your order yet.
     

  • The queue
    If you pay for your order on a Sunday night and we have received 100 orders on Friday and 100 orders on Saturday, you are now order number 201. It's only fair that we start with the first order we received after closing on Friday, and then work our way up to your order. I'm sure you would think so too, if you were the one who made the order on Friday.
     

  • Shipping
    We don't ship the packages our self. We use DHL or UPS for that service. So the last factor in this process, is something we can't affect. 
    If you completed you order on Friday after 15:00, and we processed you order on Monday, produced it on Tuesday and shipped it Tuesday evening, you might not get it until Friday if the shipping is estimated to take three days.

Need a gift to your loved one, but not sure if the item will make it in time? Get a personalized gift card via mail! Click here!

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